YOUR JAGUAR OWNERSHIP - FAQS
SERVICING AND PARTS
Book your service at a time and date to suit you. Your Approved Retailer offers vehicle pick-up and drop-off, trained technicians, Genuine Jaguar Parts, an optional temporary replacement vehicle and a lounge with Wi-Fi.
WARRANTY
For hassle-free repairs and replacements, enjoy the reassurance of our standard three-year or five-year* manufacturer's warranty and optional extended warranty.
SUPPORT
Jaguar will help you to keep your vehicle in peak condition with servicing and care provided by your approved Retailer.
FREQUENTLY ASKED QUESTIONS
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What is happening with the future of Jaguar?
Our Reimagine strategy was announced in 2021, confirming that Jaguar will be entirely electric as part of our commitment to be carbon net zero by 2039.
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What’s happening to the current Jaguar range?
Every Jaguar model has been enhanced and updated, but we remain fully committed to the current product range and our clients. You’ll see these changes most clearly in our 2024 model year vehicles, with electrified powertrain options for all new SUVs and sedans.
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What does this mean for current Jaguar clients?
Jaguar will continue to retail and supply Jaguar vehicles globally. The Jaguar Service Network remains fully operational and will continue to deliver unparalleled levels of customer care and attention to our current clients. Retailers will continue to service Jaguar products, honour any warranty claims and provide software updates and the best client support. Scheduled maintenance and roadside assistance, plus Jaguar InControl® Remote & Protect™ will continue to be supported. We’re committed to looking after you and your Jaguar 24/7, 365 days a year.
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Will I still be able to get my Jaguar serviced by a Jaguar Retailer?
You may notice some changes while we refine and optimise our retail network to provide the best service but our service network will remain operational. To find your local Retailer please search here.
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My local Jaguar retailer is no longer trading, where do I go for servicing?
To view the nearest Service centre that will be able to provide service and maintenance for your Jaguar please visit the Retailer locator.
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Can I use my local Range Rover / Defender / Discovery retailer for servicing?
You can be assured that our Retailers will continue to service Jaguar products, honour any warranty claims and provide software updates and the best client support. Find your local Retailer here.
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Will Parts still be available for my Jaguar?
We will continue to cater for all your service and maintenance requirements. Speak to your Retailer for more information.
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Will my Jaguar still get software updates?
Yes. Updates will be sent to your vehicle as they become available - this will include latest anti-theft measures.
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Will my warranty and/or service plan still be valid?
Yes, there will be no disruption to your warranty, extended warranty and/or service plan. Your service plan can be used in any Retailer servicing Jaguar vehicles.
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Can I still purchase accessories for my Jaguar?
We will continue to provide range of accessories for your Jaguar, such as loadspace liners or roof boxes. Find out more by speaking to your local Retailer here.
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Can I still buy an extended warranty and/or renew my service plan?
Jaguar is committed to supporting our clients and providing an exceptional ownership experience. Extended warranties and service plans will be available to buy from your Retailer. Find your local Retailer here.
*Depending on market.