COOKIES
JAGUAR LAND ROVER SA WEBSITE COOKIES NOTICE
Last Updated: 12th January 2024.
1. WE USE COOKIES?
The website of Jaguar Land Rover South Africa (Proprietary) Limited, registration number 2001/027269/07 ("Jaguar Land Rover SA", "JLRSA", "we", "our" or "us") located at jaguar.co.za, including the customer portal used by us from time to time, located at www.buy.jaguar.co.za (collectively, the "JLRSA websites") makes use of Cookies.
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. Cookies can help a website to arrange content to match your preferred interests more quickly - most major websites use cookies. Cookies alone cannot be used to identify you.
A cookie will typically contain the name of the domain from which the cookie has come; the "lifetime" of the cookie; and a value, usually a randomly generated unique number. Two types of cookies are used on this website:
A) Session Cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site.
B) Persistent Cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). How cookies are used on this site and what information is collected.
Session Cookies are used:
• To allow you to carry information across pages of our site and avoid having to re- enter information.
• Within registration to allow you to access stored information.
Persistent Cookies are used:
• To help us recognise you as a unique visitor (using a number, you cannot be identified personally) when you return to our website.
• To allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.
• To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.
2. WE ALSO USE THIRD PARTY COOKIES
The JLRSA websites also give effect to third parties cookies. These are used for the following purposes:
• To serve advertisements on our site and track when these advertisements are clicked on by users.
• To control how often you are shown a particular advertisement. To tailor content to your preferences.
• To count the number of anonymous users of our site.
• To provide security within shopping baskets or transactions.
3. WEB BEACONS
Some of the JLRSA Websites' pages may contain electronic images known as Web Beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web Beacons collect only limited information which includes a cookie number; time and date of a page view; and a description of the page on which the Web Beacon resides.
We may also carry Web Beacons placed by third party advertisers. These Beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.
4. PIXEL TAGS
We may use "pixel tags," which are small graphic files that allow us to monitor the use of the JLRSA websites. A pixel tag can collect information such as the IP (Internet Protocol) address of the computer that downloaded the page on which the tag appears; the URL (Uniform Resource Locator) of the page on which the pixel tag appears; the time the page containing the pixel tag was viewed; the type of browser that fetched the pixel tag; and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable e-mail, we may use "format sensing" technology, which allows pixel tags to let us know whether you received and opened our e-mail.
5. LIST OF COOKIES
Here's a list of the main cookies we use, and what we use them for. You'll find information about 3rd party cookies on the next tab.
| COOKIE NAME | PURPOSE |
|---|---|
| __utma, __utmb, __utmc, __utmz | These cookies enable the function of Google Analytics. This software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and browsing times. That information helps us to improve the website and your experience, and to make our marketing campaigns relevant. |
| JSESSIONID | This cookie allows our web servers to respond to your actions on the website and browsing the website. The website wouldn't work for you without it. |
| X40UI | Previously used to store an accessible version of the JLR GWS websites preference- now redundant |
| Sreferrer | Used to track specific campaign activities throughout a user journey for lead generation effectiveness analysis |
| JLR_fromDealerName | Holds the dealer name if the user visits Dealer.jaguar.com |
| JLR_fromDealerWebsiteAddress | Holds the dealer website address if a user visits dealer.jaguar.com before visiting www.jaguar.com |
| JLR_fromDealerWebsite | Holds a user`s preference to remove the dealer toolbar and not have their dealer assigned |
| campaignid | Used to track specific campaign activities throughout a user journey for lead generation effectiveness analysis |
| veedeskjaguar | A user cookie that is used to identify visitors who return back to the site |
| veedesksessionjaguar | Keeps the details of the individual browsing session of the user |
| PDS_changeset | Enables personalised content such as displaying specific vehicle content we believe users may be interested in based on the previous pages they have visited. |
| PDS_data | Enables personalised content such as displaying specific vehicle content we believe users may be interested in based on the previous pages they have visited. |
| PDS_outbox | Enables personalised content such as displaying specific vehicle content we believe users may be interested in based on the previous pages they have visited. |
| Tracker Name | New Consent Category | Tracker Purpose | Tracker Duration |
|---|---|---|---|
| _ga | Analytics Cookies | These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. | Session |
| mbox | Functional | A cookie used to keep a number of values (session ID, pc ID, check and disable) to give website operators the ability to test which online content and offers are more relevant to visitors. | 2 years |
| mboxEdgeCluster | Functional | This cookie is only present when/if overrideMboxEdgeServer setting is set to true. | Session |
| apiDomain_3_# | Necessary Cookies | The shared domain API calls for all sites in a group should be sent to. | 1 year |
| gig3pctest | Necessary Cookies | This cookie determines whether the browser accepts cookies. | Session |
| gmid | Necessary Cookies | Identifies the logged in user. A unique session ID is linked to the user so that he/she is identified while navigating the website. The user is logged out when the cookie expires. | 1 Year |
| hasGmid | Necessary Cookies | This cookie stores visitor credentials in an encrypted cookie in order to allow the visitor to stay logged in on reentry if the visitor has accepted the 'stay logged in'-button. | 6 months |
| ucid | Necessary Cookies | This period shows the length of the period at which a service can store and/or read certain data from your computer by using a cookie, a pixel, an API, cookieless tracking, or other resources. | 1 Year |
| gig_canary | Necessary Cookies | This cookie stores visitor credentials in an encrypted cookie in order to allow the visitor to stay logged in on reentry if the visitor has accepted the 'stay logged in'-button. | 6 months |
| gig_canary_ver | Necessary Cookies | Used to identify the visitor across visits and devices. This allows the website to present the visitor with relevant advertisement - The service is provided by third party advertisement hubs which facilitate real-time bidding for advertisers. | Session |
| AKA_A2 | Necessary Cookies | This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. | Session |
| at_check | Necessary Cookies | This cookie gives us the ability to test which content is more relevant to you, and show you personalised content based on your behaviour. | Session |
| da_intState | Necessary Cookies | N/A on Master Doc | N/A on Master Doc |
| gig_bootstrap_4_# | Necessary Cookies | Used to identify the visitor across visits and devices. This allows the website to present the visitor with relevant advertisement - The service is provided by third party advertisement hubs which facilitate real-time bidding for advertisers. | Session |
| notice_behavior | Necessary Cookies | Stores the user's cookie consent state for the current domain. | session |
| RT | Necessary Cookies | Allows website to track speed and performance. | 18 days |
| TAsessionID | Necessary Cookies | Stores the user's cookie consent state for the current domain. | Session |
| TEST_AMCV_COOKIE_WRITE | Necessary Cookies | Determines whether the user has accepted the cookie consent box. | Session |
| AWSALB | Necessary Cookies | To provide load balancing functionality | 1 Week |
| AWSALBCORS | Necessary Cookies | To provide load balancing functionality | 1 Week |
| consent-categories | Necessary Cookies | Stores the user's cookie consent state for the current domain. | 13 months |
6. THIRD PARTY COOKIES
| COOKIE NAME | PURPOSE | COOKIE PURPOSE |
|---|---|---|
| Psyma | psyma_participation | Stores users preference in participation of the Psyma research survey. |
| AddThis | di, dt, loc, psc, uvc, uid, uit, xtc | These cookies are used in recording user sharing and social activity and to help publishers know approximately where people sharing information are located For more information you can visit: http://www.addthis.com/ |
| Atlas Solutions | AA002, MUID | These cookies allow us to provide relevant information to our visitors. For more information you can visit: www.atlassolutions.com |
| Doubleclick | id, test_cookie | These cookies are used to measure the effectiveness of online marketing campaigns For more information you can visit: www.google.com/doubleclick/ |
| Scorecardresearch | UID, UIDR | These cookies are used for anonymous usage statistics For more information you can visit: www.scorecardresearch.com/ |
| Tidlatv | Tidal_ttid ttvrc | Used to define demographic information about users |
| Tracking Domain | Tracker Name | New Consent Category | New Vendor Name | Tracker Purpose | Tracker Duration | First Found At |
|---|---|---|---|---|---|---|
| lpcdn.lpsnmedia.net | lpTestCookie# | Functional Cookies | LivePerson | session | ||
| dpm.demdex.net | dpm | Analytics Cookies | Adobe Audience Manager, Adobe Experience Platform | To provide ad delivery or retargeting. | 7 Months | |
| decibelinsight.net | da_lid | Analytics Cookies | Medallia | DXA session ID | 1 year | |
| decibelinsight.net | da_sid | Analytics Cookies | Medallia | DXA lead ID | 30 minutes | |
| decibelinsight.net | intState | Analytics Cookies | Medallia | Details about all integration states | 30 minutes | |
| jaguar.co.za | _gid | Analytics Cookies | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | Session | ||
| jaguar.co.za | da_lid | Analytics Cookies | Medallia | DXA session ID | 1 year | |
| jaguar.co.za | da_sid | Analytics Cookies | Medallia | DXA lead ID | 30 minutes | |
| demdex.net | demdex | Functional Cookies | Adobe Audience Manager, Adobe Experience Platform | Audience Manager sets this cookie to assign a unique ID to a site visitor. The demdex cookie helps Audience Manger perform basic functions, such as visitor identification, ID synchronization, segmentation, modeling, reporting, and so on. | 6 Months |
7. DISABLING AND ENABLING COOKIES
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our JLRSA websites if cookies are disabled. You can easily delete any cookies that have been installed in the cookie folder of your browser. For example, if you are using Microsoft Windows Explorer:
1. Open 'Windows Explorer'
2. Click on the 'Search' button on the tool bar
3. Type "cookie" into the search box for 'Folders and Files'
4. Select 'My Computer' in the 'Look In' box
5. Click 'Search Now' * Double click on the folders that are found
6. 'Select' any cookie file • Hit the 'Delete' button on your keyboard
7. If you are not using Microsoft Windows Explorer, then you should select "cookies" in the "Help" function for information on where to find your cookie folder.
Should you wish to be alerted before a cookie is accepted on your hard disk, see the guidelines and instructions on how to activate this option below.
If you are using Netscape Navigator 3.0:
1. Go to the 'Options' menu
2. Click 'Network Preferences'
3. Click 'Protocols'
4. Tick the box that says 'Show an alert before accepting a cookie'
5. Go into your Netscape folder
6. Delete the file that is called 'cookies.txt', this will delete all the cookies
7. Under Windows 95, you should also use the 'Find' feature on the 'Start' menu to simply find the file called 'cookies.txt.'
In Internet Explorer 3.0:
1. Go to the 'View' menu
2. Click 'Options'
3. Click 'Advanced'
4. Tick the box that says 'Warn before accepting cookies'
5. Go to cookies directory * Delete all the files you have there, this will delete all cookies
6. Once you delete these files you will have no more cookies, and you will be prompted each time a website attempts to send a cookie to your system. At that time, you can choose to either 'Accept' or 'Cancel' a cookie.
If you are using Netscape 4.0+:
1. Go to 'Edit' in the menu bar
2. Click on 'Preferences'
3. Click on 'Advanced'
4. Tick the box that says 'Warn me before accepting a cookie'
5. Now go to your 'Start' button
6. Click on 'Find'
7. Click on 'Files and Folders'
8. Type "cookies.txt" into the search box that appears
9. Click 'Find Now'
10. When the search results appear drag all files listed into the 'Recycle Bin', this will delete all cookies
11. Now shut down and restart Netscape
12.Once you delete these files, you will have no more cookies, and you will be prompted each time a website attempts to send a cookie to your system. At that time, you can choose to either 'Accept' or 'Cancel' the cookie.
In Internet Explorer 5.0+:
1. Go to the 'Tools' menu
2. Click on 'Internet Options'
3. Click the 'Security' tab
4. Highlight the 'Internet' zone (selected by default)
5. Select security level 'High' for this zone
6. Click on 'OK'
7. Go into your cookies directory
8. Delete all the files you have there, this will delete all cookies • Once you delete these files, you will have no more cookies and your browser will no longer send or receive new cookies.
If you are using Netscape 6.0+:
1. Go to 'Edit' in the menu bar
2. Click on 'Preferences'
3. Select the 'Cookies' field
4. Before Accepting a Cookie' or 'Disable Cookies'
5. Click on 'OK'
6. Go to your 'Start' button
7. Click on 'Files and Folders'
8. Type "cookies.txt" into the search box that appears
9. Click 'Find Now'
10. When the search results appear drag all files listed into the 'Recycle Bin', this will delete all cookies
11. Now shut down and restart Netscape
12. Depending on your earlier choice you will either be prompted by new cookies or no cookies will be set or received.
If you are using Netscape 7.0+:
1. Go to 'Edit' in the menu bar
2. Click on 'Preferences'
3. Click on ' Privacy & Security'
4. Select the 'Cookies' field
5. Choose your preferred settings
6. Go to your 'Start' button
7. Click on 'Find'
8. Click on 'Files and Folders'
9. Type "cookies.txt" into the search box that appears
10. Click 'Find Now'
11. When the search results appear drag all files listed into the 'Recycle Bin', this will delete all cookies Now shut down and restart Netscape
12. Depending on your earlier choice you will either be prompted by new cookies or no cookies will be set or received.
Google Chrome
1. Click on 'Tools' at the top of your browser window and select Options
2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
3. Now select 'Allow local data to be set'
Microsoft Internet Explorer 6.0, 7.0, 8.0
1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser 3. Settings above Medium will disable cookies
Mozilla Firefox
1. Click on 'Tools' at the top of your browser window and select Options
2. Then select the Privacy icon
3. Click on Cookies, then select 'allow sites to set cookies'
Safari
1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
2. Click on 'Security', check the option that says 'Block third-party and advertising cookies'
3. Click 'Save'
How to check cookies are enabled for Macs
Microsoft Internet Explorer 5.0 on OSX
1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
3. Settings above Medium will disable cookies
Safari on OSX
1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
2. Click on 'Security' then 'Accept cookies'
3. Select the 'Only from site you navigate to'
Mozilla and Netscape on OSX
1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
2. Scroll down until you see cookies under 'Privacy & Security'
3. Select 'Enable cookies for the originating web site only'
Opera
1. Click on 'Menu' at the top of your browser window and select 'Settings'
2. Then select 'Preferences', select the 'Advanced' tab
3. Then select 'Accept cookies' option
8. THIRD PARTY COOKIES
Third parties serve cookies via the JLRSA websites. These are used for the following purposes:
- To tailor content to your preferences.
- To count the number of anonymous users of our site.
- To provide security within shopping baskets or transactions.
| COOKIE NAME | PURPOSE | COOKIE PURPOSE |
|---|---|---|
| Psyma | psyma_participation | Stores users preference in participation of the Psyma research survey. |
| AddThis | di, dt, loc, psc, uvc, uid, uit, xtc | These cookies are used in recording user sharing and social activity and to help publishers know approximately where people sharing information are located For more information you can visit: http://www.addthis.com/ |
| Atlas Solutions | AA002, MUID | These cookies allow us to provide relevant information to our visitors. For more information you can visit: www.atlassolutions.com |
| Doubleclick | id, test_cookie | These cookies are used to measure the effectiveness of online marketing campaigns For more information you can visit: www.google.com/doubleclick/ |
| Scorecardresearch | UID, UIDR | These cookies are used for anonymous usage statistics For more information you can visit: www.scorecardresearch.com/ |
| Tidlatv | Tidal_ttid ttvrc | Used to define demographic information about users |
| Tracker Name | Consent Category | Vendor Name | Originating Domain | Tracker Purpose | Tracker Duration |
|---|---|---|---|---|---|
| da_sid | Analytics | Medallia | DXA session ID | 30 minutes | |
| da_lid | Analytics | Medallia | DXA lead ID | 1 year | |
| intState | Analytics | Medallia | Details about all integration states | 30 minutes |
| Tracking Domain | Tracker Name | New Consent Category | New Vendor Name | Tracker Purpose | Tracker Duration | First Found At |
|---|---|---|---|---|---|---|
| lpcdn.lpsnmedia.net | lpTestCookie# | Functional Cookies | LivePerson | session | ||
| dpm.demdex.net | dpm | Analytics Cookies | Adobe Audience Manager, Adobe Experience Platform | To provide ad delivery or retargeting. | 7 Months | |
| decibelinsight.net | da_lid | Analytics Cookies | Medallia | DXA session ID | 1 year | |
| decibelinsight.net | da_sid | Analytics Cookies | Medallia | DXA lead ID | 30 minutes | |
| decibelinsight.net | intState | Analytics Cookies | Medallia | Details about all integration states | 30 minutes | |
| jaguar.co.za | _gid | Analytics Cookies | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | Session | ||
| jaguar.co.za | da_lid | Analytics Cookies | Medallia | DXA session ID | 1 year | |
| jaguar.co.za | da_sid | Analytics Cookies | Medallia | DXA lead ID | 30 minutes | |
| demdex.net | demdex | Functional Cookies | Adobe Audience Manager, Adobe Experience Platform | Audience Manager sets this cookie to assign a unique ID to a site visitor. The demdex cookie helps Audience Manger perform basic functions, such as visitor identification, ID synchronization, segmentation, modeling, reporting, and so on. | 6 Months |
9. WEB BEACONS
Some of our Web pages may contain electronic images known as Web Beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web Beacons collect only limited information which includes a cookie number; time and date of a page view; and a description of the page on which the Web Beacon resides. We may also carry Web Beacons placed by third party advertisers. These Beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.
10. MANAGING COOKIES
Disabling and Enabling Cookies
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled. Guideline instructions on how to check cookies are enabled follow below:
How to check cookies are enabled for PC’s
Google Chrome
1. Click on 'Tools' at the top of your browser window and select Options
2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
3. Now select 'Allow local data to be set'
Microsoft Internet Explorer 6.0, 7.0, 8.0
1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
3. Settings above Medium will disable cookies
Mozilla Firefox
1. Click on 'Tools' at the top of your browser window and select Options
2. Then select the Privacy icon
3. Click on Cookies, then select 'allow sites to set cookies'
Safari
1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
2. Click on 'Security', check the option that says 'Block third-party and advertising cookies'
3. Click 'Save'
How to check cookies are enabled for Macs
Microsoft Internet Explorer 5.0 on OSX
1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser.
3. Settings above Medium will disable cookies
Safari on OSX
1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
2. Click on 'Security' then 'Accept cookies'
3. Select the 'Only from site you navigate to'
Mozilla and Netscape on OSX
1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
2. Scroll down until you see cookies under 'Privacy & Security'
3. Select 'Enable cookies for the originating web site only'
Opera
1. Click on 'Menu' at the top of your browser window and select 'Settings'
2. Then select 'Preferences', select the 'Advanced' tab
3. Then select 'Accept cookies' option